We switched to Square and have ZERO complaints. Their support people want to do reach outs and they mess with your firewall settings, and will NOT own up to the fact that the software is intentionally designed to make things difficult unless you keep paying them for additional licenses and spending time on the phone at their per minute charge. It's barely functional.Understand that I have a better than average understanding of inventory management and excel. They never stop creating issues with the intention of getting you to buy another license.for software that doesn't work. Fortunately, during this 15 minutes, they have a lovely pop up which is trying to sell you another license so you can use the software in the back room (which the sales agent told you would work, but it doesn't.). And you will have to check in merchandise on the sales floor because in order to check in inventory on a computer in the back room, you have to shut down the front register - and they HAVE PROGRAMMED IN A 15 MINUTE DELAY - before you can open it in the back room (sometimes it's 30 minutes). And every so often, you will have to re-boot the whole system. And, when it is in the mood, it will freeze up and say 'oops, something went wrong' on your screen. And every so often, it will just stop adding sales tax to stuff. And every time Microsoft sends an update, your system will crash. so many issues with this software - built on an ancient Excel platform and they have not invested $$ to update it. Often times, it was the same problem from a week ago.Even on the way out, they screw you. Call quickbooks and spend 2 hours on line while they fix the problem of the day. I am not exaggerating - HOURS - our routine was. It was not the 'online' software, so how can it be corrupt? Be aware that the system will NOT be up and running efficiently - ever.so when they start charging you by the minute for help calls - after 60 days - they will leave you on hold for hours. The tax collection turns itself off at will - and the 'help' line tells you it's because your software is 'corrupt' - which is amazing since it's brand new, and ONLY they have been in it.

I thought it would streamline inventory check in and pricing, and sales tax collection. I thought it would track inventory and work well with my small business. I thought it would be easily interfaced with QuickBooks Desktop. Please save yourself some time/money/stress and a boatload of trouble - DO NOT USE QuickBooksPOS - go with Square, or write your own software. Minimum expectations not met with QuickBooks POS 18.0

Quickbooks point of sale versions